FAQ

How do I schedule an appointment?
You can schedule an appointment or make an enquiry by calling Resilience Counselling on 0487 805 322. You are welcome to leave a text message and I will return your call as soon as possible. Calls made on the weekend may be on the next business day. Alternatively, you can email samantha@resiliencecounselling.com.au or use the Contact Form.

What is your cancellation policy?
At least 24 hours notice is required for cancellations, otherwise a cancellation fee may be incurred.

Do you counsel children and teens?
Samantha has a current Victorian Working with Children Check, and can provide assistance to young people from 13 years of age upwards.

Do you provide out-of-hours and between sessions emergency support?
No sorry, we are unable to provide between-sessions emergency support. If you need urgent assistance between sessions, please refer to the contact numbers on the Resources page.

Should I see a doctor if I am experiencing anxiety or stress?
Yes, it is important to consult your GP. Anxiety and stress have a tangible effect upon your body, and your doctor can assess your overall health.

What is the cost of counselling?
Although we can’t offer a Medicare rebate, we are committed to keeping counselling costs affordable for people. Please contact us to discuss your situation.

What is your counselling approach?
Applying the wisdom contained in the Holy Bible (King James Bible) to the client’s situation. Counselling methods also include active listening, and prompting you to examine your choices and behaviour with a view to making positive changes.

Contact us on 0487 805 322 or email samantha@resiliencecounselling.com.au